Refund policy

PrettygirrlGold Refund Policy

Thank you for shopping with PrettygirrlGold. Every order means so much to us and we truly appreciate your support.

 

Please review our policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our jewelry and for hygiene reasons, all sales are final. We do not accept returns, refunds, or exchanges once an order has been placed.

 

This policy applies to ALL purchases including but not limited to :

• Incorrect size selections

• Change of mind after purchase 

• Personal preference after receiving item

Please make sure your shipping address and order details are correct before completing your purchase.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the item so we can review the issue and assist you.

Order Changes or Cancellations

Once an order has been placed, it cannot be canceled or changed because orders are processed quickly.

Shipping Delays

PrettygirrlGold is not responsible for shipping delays once a package has been handed over to USPS. Delivery times may vary depending on the carrier.

Lost or Stolen Packages

PrettygirrlGold is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If you have any questions or concerns regarding your order, please contact us and we will be happy to assist you.

Thank you for supporting PrettygirrlGold 💝